FREQUENTLY ASKED QUESTIONS

Fees & Payment Policy

  • Accepted payment methods include cash, card, Zelle, electronic transfer, or approved invoicing.

  • Appointment Cancellations: If an appointment is canceled after documents have been printed or after the notary public has departed for the appointment location, applicable print and travel fees remain due.

  • Late Appointments: If the appointment is delayed more than 15 minutes without notice, the client may incur additional wait-time charges.

  • Appointment Deposit Policy: Travel fees are collected at the time of booking and are non-refundable once travel has begun.

  • Appointments requested outside standard business hours (Business hours are Monday-Friday 9am-6pm, Saturday 9am-12pm) may incur an emergency convenience fee.

  • Completed signing appointments are billable regardless of loan funding status.

  • Certain services may require identity verification before notarization can proceed.

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